# Refunds

HTML page: https://knightcatai.com/refund

## Knight Cat AI refunds

This page is the refund policy for knightcatai.com. Questions go to support@knightcatai.com.

## Video credits

One credit makes one HD video (720p, 10 seconds, 9:16, with sound). Packs are one-time purchases: $5.99 for 1 credit, $12.99 for 3, and $29.99 for 10. Credits do not expire. There is no subscription.

The free still is watermarked and does not use a video credit. A failed still does not use a video credit.

## When a credit comes back

If a paid video fails, or it is still running after 10 minutes, the credit is returned once to the same account. You can spend it on another video.

## Cash refund

If you have not used the credit, email support@knightcatai.com within 24 hours of your first order and we will refund that unused purchase.

A video that was delivered is not refunded because you dislike the result. Review the watermarked still before you spend the credit.

## Contact

support@knightcatai.com

## Also on Knight Cat AI

- [Home](https://knightcatai.com/index.md): https://knightcatai.com/
- [How it works](https://knightcatai.com/how-it-works.md): https://knightcatai.com/#create
- [Pricing](https://knightcatai.com/pricing.md): https://knightcatai.com/pricing
- [FAQ](https://knightcatai.com/faq.md): https://knightcatai.com/#faqs
- [About](https://knightcatai.com/about.md): https://knightcatai.com/about
- [Blog](https://knightcatai.com/blog.md): https://knightcatai.com/blog
- [How to Take the Perfect Photo for a Knight Cat Video](https://knightcatai.com/blog/perfect-pet-photo-for-knight-cat.md): https://knightcatai.com/blog/perfect-pet-photo-for-knight-cat
- [Knight Cat vs Cat Knight vs Kitten Knight](https://knightcatai.com/blog/knight-cat-vs-cat-knight-vs-kitten-knight.md): https://knightcatai.com/blog/knight-cat-vs-cat-knight-vs-kitten-knight
- [Where Did the Knight Cat Trend Come From?](https://knightcatai.com/blog/knight-cat-trend-origin.md): https://knightcatai.com/blog/knight-cat-trend-origin
- [Knight Cat Captions, Sounds & Hashtags That Work](https://knightcatai.com/blog/knight-cat-captions-sounds-hashtags.md): https://knightcatai.com/blog/knight-cat-captions-sounds-hashtags